AI Playbooks | Forward Deployed Designer at Drift Inc. [a Salesloft company]
During 2021-22, I designed and implemented a conversational AI chatbot for Hopin's events platform, helping qualify high-intent leads and guide first-time buyers to the right resources, while deflecting low-intent queries to support. Served as AI Conversation Designer and Consultant on this $130K engagement.
Client:
Phantom Limb
Category:
Conversation Analysis, Intent Classification, Information Architecture, Content and UX Design & Writing, Playbook Strategy, A/B Testing, Solution Consulting.
My Role:
Consulting, Conversation & UX Design
I am an expert in creating unique and immersive micro environments that give your space a special touch.
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What we do in this project.
We take great pride in our expertise, dedicating ourselves to expertly crafting immersive micro environments.
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“I’ve worked with many designers before, but this experience was on another level. The attention to detail and thoughtful approach made the process smooth and enjoyable.”
Natalie Brooks
Marketing Manager
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